Privacy Policy

Last updated 1/1/2023

We understand and share your concern about privacy. We want to assure you that Kopp’s Frozen Custard respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this policy, you may direct them to privacy@kopps.com.

Site Content

All content on this website—including text, graphics, logos, images, photography, and other data—is property of Kopp’s Frozen Custard and protected by copyright laws. Kopp’s cannot be held liable for inaccurate or out-of-date information.

User Data Collection

When we collect personal information or data about you, it is in an effort to make our products and services more efficient and customized to you. You are free to browse the Kopp’s Frozen Custard site without revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us. Kopp’s may ask you to provide personal information when you sign up for an account, download our smartphone application or complete an employment inquiry.

Geolocation

Kopp’s online ordering mobile app may request geolocation (physical location or movements) to determine key data points about the ordering experience. You will be asked to opt-in, out, or only while using the app during the initial installation of the app. These settings can be changed at any time, by the user, within your device’s operating system, app specific, location settings.

Cookies & Third-Party Tracking

We automatically track certain information based upon your behavior on our site. We use this information to analyze our users’ behavior, interests and demographics to better understand and serve our visitors. This information may include the URL that you just came from, which URL you next go to, which browser you are using or your IP address. This does not include any personally identifiable information.

“Cookies” are small pieces of information that a web site will store on your computer’s hard drive. Kopp’s Frozen Custard will use cookies to identify you during your session and make our website and app easier to use. Cookies are never used to store sensitive customer information such as names, email addresses, phone numbers or passwords. Acceptance of cookies is not a requirement to browse our site; they only make your browsing experience more efficient and tailored to your stated preferences. Most browsers automatically accept cookies, but you easily change this in your browser settings.

We also use Google Analytics and Google Tag Manager to better understand how our users interact with our website so we can make it better for them. The behavioral and demographic data Google collects is anonymous; we can’t identify you through this software.

Personally Identifiable Information

We collect as little personal data as possible. We might ask you to provide your full name and/or contact information when you sign up for our digital services or submit an employment inquiry, but we only collect personal information when you voluntarily and knowingly submit it. Where possible, we indicate which fields are required and which fields are optional.

Any information we collect from you is used for customer service or marketing purposes, and it’s used only for the purpose you designate. We do not use personal information to make automated decisions. We do not collect any information that qualifies as “sensitive data.” We will never sell, trade, transfer, or misuse your personal information. Your data is stored on a highly secure server.

You can always choose not to provide information, but you may not be able to use a particular service or feature.

Does Kopp’s Frozen Custard share the information it receives?

The following describes some of the ways that your personally identifiable information may be disclosed:

Security

We use SSL security protocol that verifies our site is safe to browse and submit personal information through.

Account Deletion

If you need to delete your account for any reason, please use this form request and we will promptly address.

Privacy Policy Changes

Kopp’s Frozen Custard reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we state otherwise.

Contact

Feel free to contact us about any privacy concerns:

Kopp’s Frozen Custard
Email: privacy@kopps.com
Phone: 1-414-282-4312